Water Billing





The City of Port Colborne is updating to a new Financial System, our new system will change the look of a few things as well as give you some more options with your Water/Wastewater Bills


Coming Soon …Summer/Fall 2017!!

 ·         New look to the Water/Wastewater Bills

 ·         New Account numbers, you will need to update your account number with your bank for internet, phone or in bank payments once,  you receive your first new 

           bill in Summer 2017.   Example: Old   (current) Account # 012345A New Account # 012345.00

 ·         Option of E-Billing - If you are interested in signing up please visit www.portcolborne.ca

           Register for E-Billing available Summer 2017

 ·         Monthly Equal payment options (Pre Authorized Payments) - Fall 2017/Winter 2018

 ·         Bill reprinting - Summer 2017

 ·         Rental property billings can be sent to Owner and Tenant - Fall 2017/Winter 2018


Payment arrangements for outstanding water accounts can be made by contacting the Water Clerk (see contact information below).

The billing of water and sewer services are produced based on actual usage through water meter readings plus fixed costs. Meter readings and billings are done on a quarterly basis for three different areas within the city.

Readings and billings are normally done as per a schedule, with specific due dates.

2017 rates are as follows:

Water 1.173 per cubic meter
Sewer 1.250 per cubic meter
Water Fixed $87.78
Sewer Fixed $102.69

220 Gallons per cu/m

1000 Litres per cu/m


 Files Available for Download:

2017 Water Billing Dates

2016 Water Billing Dates

2015 Water Billing Date and Rates

Account Changes Form


View Information on the Water Meter Replacement Project



Methods of Payment for Water

We offer our customers the following and most convenient ways to make 
payment for water/sewer billings:

            •·    Pre-authorized automatic withdrawals from your bank account for:
                  Water: Due Date payment plan

            •·    By phone using Telephone Banking

            •·    At any Financial Institution in person or at Automatic Teller

            •·    A 24 hour mail slot is located at the east-side 
                  of the front entrance of City Hall

            •·    Mail Post-dated Cheques for the due date (well in advance) to:
                  66 Charlotte Street, Port Colborne ON L3K 3C8

            •·     In person, on the First Floor of City Hall 

Files Available for Download:

View and Print the Water Pre-authorized Payment Plan Application

Pre-authorized Banking Information Changes Form


Water Department Contact

Contact Information:

Water Clerk
66 Charlotte Street
Port Colborne, Ontario, Canada, L3K 3C8
Tel: 905-835-2900 ext. 125

Email the Water Clerk